FAQ

 Delivery country = Thailand
You have to select "bank transfer in advance"
Add your discount coupon
click "continue your order"

The delivery date is the day the activity starts
Click "proceed"
On next order page you can check everything and then click "order"
Click "order"

 The delivery date is the day the activity starts
Click "proceed"
On next order page you can check everything and then click "order"
Click "order"

 Within 7 days a down payment of 50% is due.
The full amount has to be paid 2 months before arrival

 Payments should be done by transferring to
account name: Actusail city: Amstelveen
International Bank Account Number IBAN:
Bank Identification Code (BIC):

Please a kind reminder to note the order-number in your payment reference.
In Asia it is needed to have some alternatives.
Actusail works together with a group of different service providers.
In case of force majeure we will find an appropriate alternative.

 The only way to enjoy Thailand
is to have many alternatives
Actusail works together with a group of service provider. In case of force majeur there is always an alternative available.

 We offer 1 hrs; 1 day and 1 week coaching. The 1 hrs is perfect for a specific question. In one day we coach you in a making a decision. In a week time we help you to actually get ready for a new High Performance role

 Swimming pants; sunglasses; sunscreen; towel; hat.
If you have own equipment: mask; snorkel; regulator; BCD; wetsuit; boots; fins; torch; dive computer; camera.

 Included in the dive package are: dive master / instructor; boattrip; refreshments; tanks; weights; weightbelt. Probably more depending on the dive activity.

 If you go diving either you are qualified diver already than you use a divemaster who knows the local divesite. If you go to do a learning activity make sure the dive instructor is certified for that specific course and has a lot of experience with that course.

 If you go diving not from the shore and using a boat. There are several kind of vessels. Liveaboard includes accomodation; Speedboat is fast but bumpy; Longtail boat convenient for short distances; normal boat has more facilities.

 Diving is rather safe if you oblige the rules. Only dive with certified divers. Discuss any personal problem in advance and check that the dive organisation has EFR staff and oxygen on board. Alcohol and diving is a BAD combination! So please if you used alcohol or drugs do NOT join into diving. A hangover means there is still alcohol in your body.

 There are two options to dive similan Islands from Phuket. Option 1 is have a trip by minivan to khao Lak. Option 2 is going by speedboat that brings you in only 2 hours to the divesite. In only 1 hour to Phi Phi. During the boattrip you can get prepared for three wonderful dives.

 Similan Islands: 1 of top 10 divesites in the world. 100km's north west of Phuket. Nine Similan islands including spectacular coral growth and diverse marine life.
Phi Phi Hin Daeng (red rock) Hin Muang (purple rock) are located 90 km south of Phuket
Anemone Reef & Shark Point: 40 minutes
Ko Kai: 20 minutes
Ko Hong: 30 minuets including James Bond Island
King Cruiser wreck: 40 minutes
Tin Mining Wreck, close to Ko Waeo is a great spot for under water photography course. Special liveaboard trips go to Richelieu Rock, Burma & Mergui Archiplago or Andaman Islands India.

 For Diving in the Similan the authorities charge an entrance fee. Day trip Similan:
Diver National Park fee: 700 THB/per day
Non-diver National Park fee: 500 THB/per day

3 days/2 nights Similan Islands:
Diver National Park fee: 1,100 THB
Non-diver National Park fee: 500 THB

3 days/2 nights Surin Islands:
Diver National Park fee: 1,600 THB
Non-diver National Park fee: 1,000 THB

6 days/6 nights Similan, Koh Bon, Koh Tachai, Richelieu Rock, Surin
Diver National Park fee: 2,200 THB
Non-diver National Park fee: 1,000 THB

 The accommodation is either in a good hotel or in a private villa. Depending on your wishes we will find a room that meets your expectations.

 After receiving the confirmation of your order you have 7 days time to pay the down payment. The down payment is 50%. The total amount is due 2 months before the delivery date.
A deposit has to be paid also. The balance of that deposit can be expected within 14 days after check-out date.

 The service provider has the right to cancel your reservation in case of force majeure. In case of cancellation by the Service provider any payment will be refunded.

 You may cancel your reservation latest 4 months before delivery date. Cancellations more than four months before arrival: we charge only a 25% reservation fee.
You are required to submit your cancellation by e-mail

 The service provider has the right to change specifications of the service without prior notice. The service provider is responsible for a qualitative equal accommodation.

 A deposit has to be paid in advance. You will be informed about the individual order deposit amount. The balance of a deposit is refundable.The balance of that deposit can be expected within 14 days after check-out date.
The deposit is used for electric, water and other not included service charges.
The deposit is also used for restoration of any damage to the property or
replacement of lost items.
Experiences leads us to compel with this policy.

 Accommodation can be reserved for 1 night, 1 week (7days) or 1 month (30 days). Check in from 14 o-clock. Check out time is 12 o-clock. If pick-up is included the time for that normally can be flexible.

 It is recommended that travellers have up-to-date vaccination against Tetanus, Polio and Hepatitis A.
Other recommended vaccinations are for Hepatitis B, Typhoid and Rabies.
If you are planning to go into the rainforest day & night protection against mosquitoes is very important. You might consider taking anti-malaria pills. Many of the popular jungle trekking areas of Thailand and a number of the rural islands particularly Koh Chang, Koh Pha-Ngan and Koh Tao present high risk to the traveller. Bangkok and most popular tourist centers like Phuket are considered relatively risk free.
The best prevention to malaria is simply to use a good mosquito repellent, avoid perfumes and scented aftershave. Wear light colored long-sleeved shirts, long pants. Sleep with air conditioning or with a fan.

 Massage, Spa and meditation can be very relaxing and healthy.
For the right choice be critical because there are too many services with a different agenda. Avoid shops that have underage assistants or offer a happy ending.

 If you need drugs as medication go to a medical doctor and he will refer you to a pharmacy.
If you are looking for drugs for non-medical reasons that will be one way or another deathly. Even if those drugs might be not-illegal in your country don't have those in Thailand!